Equipment

Instructions & Usage


Setup all necessary TSU accounts >>

(Check password requirements on HelpDesk page; outdated? Ask Sterlin)

Archive emails

Email Message to Entire Campus

Email tips using Outlook

IPAD, iphone, Android

Meeting Invitations in Outlook

Mobile Device - Setup TSU email

Reduce Outlook mailbox clutter (see Helpdesk page)

Remote Email (www.tnstate.edu/email)

Citrix (remote access)

Network – Shared Drive Access  (get info from Sterlin to make a page with)

Wi-fi
(existing: WiFi Connection and Troubleshooting; Sterlin to confirm viability)
*Analyze viability of two wireless docs on Helpdesk page; outdated?

Students who are accepted for the fall 2021 term or approved for a change of term with fall 2021 admission should attend Access Success to connect directly with Academic Success Advisors and learn about fall registration.  

Checklist for Registration Success:

  1. Confirm your intent to enroll
  2. Register for Destination TSU (New Student Orientation)
  3. Complete the Access Success Info Form to connect with advisors before orientation (information will be released here May 5th)

Students are advised by Academic Success Advisors in our office.  The freshman hold is lifted after a student is advised, and it is permanently removed when students earn 30 credit hours.  Visit our  resource library |  events |  FAQs  to stay on track during the year.

Your first-time freshman (A6) hold will not be lifted for registration until you are advised by an advisor in our office. If you are advised by your department, your department advisor may send a confirmation email to your advisor in our office.

Students who are accepted for the fall 2021 term or approved for a change of term with fall 2021 admission should attend Access Success to connect directly with Academic Success Advisors and learn about fall registration.  

Checklist for Registration Success:

  1. Confirm your intent to enroll
  2. Register for Destination TSU (New Student Orientation)
  3. Complete the Access Success Info Form to connect with advisors before orientation (information will be released here May 5th)

New employee - Computer setup
*Check password requirements (on HelpDesk page; outdated?)

Email
Email tips using Outlook
Send email message to entire campus
Mobile Device – Setup Email
IPAD, iphone, Android
Meeting Invitations in Outlook
Remote email /email
Reduce Exchange Mailbox (see HelpDesk page)
Archive emails

Network
Network – Shared Drive Access
Wi-fi (existing: WiFi Connection and Troubleshooting; Sterlin to confirm viability)
*See two wireless docs on Helpdesk page; outdated?
VPN

Phones / Voicemail
PHONES
How to use
New phone account setup / Request installation
Avaya – about buttons
Address book – add entries
Ringtone
Phone display – split into 2 cols
Long-distance PIN
VOICEMAIL
how to use
from off-campus – how to

Printer assistance (create page getting helpful-instructions from Sterlin)

HOW TO / TIPS  (see computer tips existing page; some of these may be obsolete; Sterlin to confirm)
Malware (see HelpDesk page for this link)
ROKU Res Hall Setup
Clean Infected Computer
Remove Adware & Popups

·         Purchase Computer Equipment