Tech Help Desk

New Faculty and Staff

Activate account
Password Reset
Email
Access Voicemail

Accounts - Get Acquainted

Security and Passwords

Security Policy
Password Policy
Password Requirements  
Password Reset

Multi-Factor Authentication

- How to Setup MFA on iPhone

- How to Setup MFA on Android

- Replace or Lost MFA Device

- Text of Verification Code Entry

Existing Faculty & Staff

Tech Services

Students

Technical Services

Request Technical Service

Submit a Work Order
(Log in with domain username/password)

Web Support

E-mail

Archive Emails
Email setup- iPad
Email setup Android
Reduce Exchange Mailbox

How To Repair Outlook on Your PC

Phone

Request Installation
Voice Mail
Long Distance PIN
Cell Phone Policy

Avaya Telephones

Avaya Addresses

Avaya Ringtone

Avaya Screen Display

Conference Calls

Network

Wireless Network
Wireless Configuration
Virtual Private Networking

Network Connection Guide

Banner

Internet Native Banner
Argos
Banner Tutorials
Banner Forms
Banner Password Reset (Log in with domain username/password)
Banner Fix

OTS Toolkit (Documentation and Intructions for the Resources OTS supports)

Computers, Printers, Software

Lab Software

Computer Lab Locations
Computing Tips
Printer Assistance
Purchasing Software/Equipment  
Virus & Malware Protection

Events & Event Space

Reserve a Room/Venue

How To's and Helpful Tips

ROKU Res Hall Setup

WiFi Connection and Troubleshooting

Add Banner Java Exception

Clean Infected Computer

Remove Adware & Popups

Remove Toolbar from IE

Technical Training

Center for Teaching, Learning and Technology

Systems Training