Residence Hall Technology Resources Guide | Technology Services

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Residence Hall Technology Resources Guide

Services Available	Equipment to be furnished by resident to access basic services	Optional Equipment	Loss of Services/Problems	Notes
Telephone	• Basic phone • 20 ft telephone cable • Cellular phone are also permitted.	Answering machines	• Call the Help Desk at 615-963-7777 for assistance with service up the jack only • University personnel do not work on telephones.	• Local phone service only. • Resident must select a long distance service plan through distance providers.
• Cable TV • 40+ channels including local channels	• Cable ready television • 20 ft coaxical cable • All cables must be furnished by resident.	• VCR • DVD • Video Games	• Call the Help Desk at 615-963-7777 for assistance with service up the jack only • University personnel do not work on personal TV sets, VCRs, video games, or DVDs.	• Premium channels are not available in the residence rooms.
Internet Access *	• PC running Windows XP 1GHz processor or greater, 1 GB or great RAM with a 140 GB or greater hard drive, a CD Rom drive, and Ethernet card • Or Macintosh running OS 8 or higher • All cables must be must furnished by resident. • Surge Protector is highly recommended.	• Flat Screen Monitor • Printer	• Call the Help Desk at 615-963-7777 for assistance with service up the jack only • University personnel do not work on PC or Macintosh systems. • Hardware failures may require paid assistance from the orginial supplier or local computer service organizations.	• Most computers purchased new within the last 18 months should be more than adequate. • The equipment specification may not be the same as computers used in labs or special applications.

* The University maintains computer labs throughout campus including the residence halls. Hours are posted in each residence. A University issued ID and password are necessary to access all computer labs. Assistance with IDs and passwords is available through the Help Desk. Go https://www.tnstate.edu/cit for more information on University computing resources for students.

Internet Service-Ethernet Configuration

Ethernet Connection	Equipment to be furnished by resident to access basic services	Optional Equipment	Loss of Services/Problems	Notes
Ethernet Card for connection to a network jack in room	• 10/100 twisted pair Ethernet card and 10 base T-Cable (20′ or longer) to connect the computer to the wall jack • Configure card for TCP/IP using DHCP (automatic) addressing • Use the operating system online help facility to assist with configuration. Search for “tcp/ip” for specific directions. • See website for further details: https://tnstate.edu/cit/NetworkConnectionGuide.aspx	• A Hub to share two simultaneous connections to the single Ethernet connection in dorm rooms. • Hubs are sold in local eletronic and computer stores.	• Call the Help Desk at 615-963-7777 for assistance up to the jack only. • May require scheduled appointment with University technician to investigate room jack. • Hardware failures may require paid assistance from local computer service organizations.	• Ethernet cards are available for purchase at the Campus Bookstore. Installation must be performed by resident or resident designee. • General directions are provided on the University website at https://www.tnstate.edu.cit/NetworkConnectionGuide.aspx.
Ethernet card for wireless connection	• 802.11b compatible WiFi Ethernet card • Configure the Ethernet card for the TCP/IP protocol using DCHP (automatic) addressing and the wireless network connection set to “tsuwireless” • Use the operating system online help facility to assist with configuration. Search for “tcp/ip” for specific directions. • See website for futher details: https://www.tnstate.edu/cit/NetworkConnectionGuide.aspx • Configure card for TCP/IP using DHCP (automatic) addressing • Use the operating system online help facility to assist with configuration. Search for “tcp/ip” for specific directions. • See website for futher details: https://tnstate.edu/cit/NetworkConnectionGuide.aspx		• Call the Help Desk at 615-963-7777 for assistance up to the jack only. • May require scheduled appointment with University technician to investigate room jack. • Hardware failures may require paid assistance from local computer service organizations.	• Wireless cards are not sold in the Campus Bookstore. • Installation must be performed by resident or resident designee. • General directions are provided on the University website at https://www.tnstate.edu.cit/NetworkConnectionGuide.aspx.