Tennessee State University

future students
Tennessee State University is a world-class university known for academic excellence, incredible students, inspiring faculty, exceptional value and an amazing campus and community. We invite you to learn more about TSU and our academic programs, admissions process, tuition and financial aid, campus visits, student housing and more.
current students
Tennessee State University is dedicated to helping students develop the skills needed for the real world. Our vibrant campus life, leadership opportunities, rigorous academic programs, access to scholarships and student services are just a few of the student services we offer. We are preparing career-ready professionals today for knowledge-based jobs tomorrow. The Tiger legacy continues with you.
parents & families
TSU loves parents! And we encourage you to stay involved with your Tennessee State University student. We strive to make the transition to college and beyond flow as smoothly as possible for everyone. We'll keep you up-to-date on campus happenings through a monthly eNewsletter, a helpful Parent Guide and through many other programs and events. We're here to help you and your student make the most out of your TSU experience.
alumni
At Tennessee State University, our blood runs blue! We enjoy connecting, socializing and sharing news about the great things our alumni are doing across the globe. From our annual Homecoming celebration to donor events and volunteer activities, TSU alumni always find time to celebrate what it means to be a Big Blue Tiger. We welcome you back to campus anytime to rekindle your most memorable experiences.
visitors
Welcome to Tennessee State University, located in the heart of Nashville, one of the nation's most progressive cities! Whether you are here for your first visit, planning a campus tour or returning after many years away, TSU welcomes you to enjoy our facilities, hospitality and our unique history and contributions.
faculty & staff
Tennessee State University is proud to have 1,200 distinguished administrators, faculty and staff members as part of our team. With outstanding reputations for teaching, research and service, these professionals make valuable contributions to our community of scholars and ensure that TSU is a thriving public institution of higher learning.

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Navigation

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Banner System

Banner Support

Banner Resources & Documentation

Helpful Aids

LOG A TICKET

How to Submit a Ticket on SNOW (Service Now)

PASSWORD RESET

Can't login to Banner? -- Submit a ticket on ServiceNow for OTS to resolve your issue. To login use your TSU email and password.

VIDEO: Banner Password Reset

NEED ACCESS TO BANNER or BDMS or ARGOS?

Follow these instructions >>

Banner Resources

Banner 8 and Banner 9 Keyboard - Handy Comparison Sheet

Banner General User Guide

Navigating Banner 9 Quick Reference

Banner Training

Banner 101: Navigating Banner Homepage and Keyboard Shortcuts (video)

How to Add Items to Favorites in Banner (video)

Banner Module Training
(AR, Fin-aid, Student, etc.)
Learn how to do things for your specific area

*Archived training sessions >>

Argos

Training, resources, etc. >>

BDM

Training, resources, etc. >>

CRM Recruit

Training, resources, etc. >>

DegreeWorks

Training, resources, etc. >>

Access to Systems

Banner PROD

Or just type "banner.tnstate.edu" into your browser to access Banner PROD

If you don't have access to Banner and Banner-related systems, have your manager request access here.

BANNER PROD (Banner 9)
Banner PROD is the instance that contains 'live' data. It is real-time and where business processing, such as data entry, running jobs and other functions are performed.

DEVL, STGE & TEST
These instances are copies of Banner PROD. The data is not live, therefore, it is not current. The databases are 'cloned' from Banner PROD periodically. They are used for testing upgrades and other fixes that may need to be made to Banner before they are applied.

NOTE: If you currently have access to Banner PROD, you have access to the other instances as well (if your access was granted before the most recent clone). Your password is the same as your PROD password as long as it has not been changed in between clones. If you need your password reset, please submit a SNOW ticket.

Self-Service Banner (SSB) is the test instances of Banner Services Tab that you typically access through MyTSU. After signing into SSB, you will automatically be directed to the menu.

DEVL (Cloned June 9, 2022 ~ 8 pm)
Self-Service Banner
Banner 9

STGE (Cloned February 9, 2023 ~ 12 am)
Self-Service Banner
Banner 9

TEST ( Cloned December 28, 2022 ~ 6 am)
Self-Service Banner
Banner 9