Password Manager

IMPORTANT:  In order to use the Self-Service Password reset tool, you must be registered for MFA. If you have not registered before, open a web browser and go to If you are already registered proceed to the instructions below. If you don’t know your password, your 1st-time login password will be full T# + lower-case-first-letter-of-last-name + DOB in MMDDYYYY format.  Ex: T12345678w01011999.

Reset Password Step 1: To reset your password, open a web browser and go to and click Can’t access your account.  Another window will appear and you’ll select Work or School account. Or you can go directly to  

MyTSU Can't Access Your Account Link Work or School Account Option

Reset Password Step 2:  Enter your TSU email address and the captcha code.  Once completed, select I forgot my password and follow the instructions. Password requirements consist of a minimum 16 characters that contain at least 1 uppercase letter, 1 lowercase letter, 1 number, and 1 symbol.  Your name, birthdate, common phrases, and common number combinations (e.g. 123, 321) will not be accepted. Your password will be set for a maximum of 6 months.  If you need further assistance, please contact the TSU IT Helpdesk @ 615-963-7777.

Password Reset Username Enter Password Reset Forgot My Password Option Password Reset Email Option