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Frequently Asked Questions

WHAT IS MY INITIAL PASSWORD TO LOG ON TO CAMPUS COMPUTER?

For first time users, the initial password to log on to campus computer is:

T (upper case) the first 5 digits of your T# tsu (lowercase).

Example: T12345tsu

HOW DO I GET A BANNER PRODUCTION ACCOUNT?
In order to receive an account to access Banner Production, you will need to fill out an  Employee Confidentiality Agreement    and  Banner Security Request Form  
HOW CAN I ENTER A SERVICE REQUEST FOR MY COMPUTER?
If you need to place a service request work order for a technician to work on your office computer, go to the Tech Ticket System . Log on using the username and password that you use for logging on to your computer. Please enter your building name, phone number and room number along with a brief description of your issue. 
HOW DO I REGISTER FOR CLASSES?

Students register for classes in their  MyTSU    account. After logging into MyTSU, click on the Banner Services tab. Then click on the student link. Under the student link, click on Registration then click on Add or Drop Classes.

HOW DO I GET MY STUDENT ID CARD?

Students can receive their ID card from the Office of Emergency Management. Instructions can be found on the TSU website  under the Office of Emergency Management department.

DO I NEED TO REGISTER FOR MFA?
You must setup MFA to access your accounts. Instructions to setup MFA can be found on the TSU website under the CIT department.
HOW DO I RESET MY PASSWORD?
You can reset your password on myTSU . Instructions to reset your password can be found on the TSU website under the CIT department.

 

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