• Home >
  • CIT
  • > Frequently Asked Questions

Frequently Asked Questions

What is my initial password to log on to a campus computer?

How do I know what my T-Number is?

How do I get a Banner Production Account?

How can I enter a service request for my computer?

How do I register for classes?

How do I get my Student ID card?

What is my initial password to log on to campus computer?

For first time users, the initial password to log on to campus computer is:

T (upper case) the first 5 digits of your T# tsu (lowercase).

Example: T12345tsu

How do I know what my T-Number is?

If you do not know your T-Number, you can go to: TSU TNumber and Username Lookup (tnstate.edu). Enter your information and click on 'Get my TSU Username and T-number'. Your username and T-Number will be displayed. If you are unable to retrieve your T-Number, contact Human Resources at 615-963-5281 for your T-Number. 

How do I get a Banner Production Account?

In order to receive an account to access Banner Production, you will need to fill out an Employee Confidentiality Agreement and Banner Security Request Form

How can I enter a service request for my computer?

If you need to place a service request work order for a technician to work on your office computer, go to https://ellucian.service-now.com/. Log on using the username and password that you use for logging on to your computer. Please enter your building name, phone number and room number along with a brief description of your issue. 

How do I register for classes?

Students register for classes in their MyTSU account. After logging into MyTSU, click on the Banner Services tab. Then click on the student link. Under the student link, click on Registration then click on Add or Drop Classes.

How do I get my student ID card?

After a student has registered for at least one class for the current semester, the student can stop by the ID Center in Hankel Hall. A valid form of photo identification is required to receive a TSU student ID card.