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Multi-Factor Authentication (MFA)


TSU Information Technology is dedicated to providing efficient, innovative technology services that provide a safe environment. In order to do so, we utilize an advanced method of protection known as Multi-Factor Authentication  (MFA). MFA keeps your university identity protected, safeguards your critical TSU data. If your password credentials are compromised by a hacker it provides another layer of protection to prevent unauthorized access.

How MFA Works  

Essentially MFA is an authentication process that requires 2 factors of approved access to your MyTSU accounts or other online TSU services. The first factor is successfully entering your MyTSU username and password. Next, you will receive a notification from Azure on your cell phone to accept or deny the authentication attempted. Once you click approve, you are successfully logged into your account. You will repeat this quick and easy process every time you need to access your TSU account.

3 Options to Choose From 

There are 3 options for you to receive your authentication via:

  • app on your Android device
  • app on your iPhone device
  • text/SMS via any device

MFA Registration

Enrollment with our MFA system is required and also very easy to do. Please select one of the registration processes below that fit the type of MFA method that you will use. If you need any assistance please contact the Helpdesk at 615-963-7777 or helpdesk@tnstate.edu.

MFA Registration for iPhone

MFA Registration for Android

Replace or Lost MFA Device

Text or Verification Code Entry