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Remote Access (Citrix) Instructions on PC or Macbook

Note: For home use or use offline of the TSU campus network.

Remote Access (using Citrix Workplace) Instructions for iPad

1. Navigate to https://www.citrix.com . Then click on Downloads.

Citrix Download

2. Click "Citrix Workspace App" to Download. 

Citrix App Install

3. Select the appropriate platform for your download. (Example: Windows, Mac, iOS, Android). Then "Download Citrix Workspace".

Download Citrix Workspace           

Download Citrix App for Windows

4.  Open the file once it has downloaded.

open file once downloaded

5. When prompted, click "Yes" to allow changes to your device.

Click yes to allow changes

6. Proceed to start the installation of the Citrix Workspace app. After agreeing to user terms, you will see "Installing Prerequisites".

Agree to user terms after downloaded                   Citrix Installing

7. Upon completion, select "Finish" then you will prompted to restart your device.

Finish button after installed        Restart your computer

8. Upon launching Workspace, enter: receiver.tnstate.edu. Then click "Add". 

Enter receiver.tnstate.edu for server address

9. Upon completion of the successful restart, navigate to the Citrix Workspace. Enter "tnstate\" then your TSU username and password.

Enter domain

10. Click the plus (+) sign to add applications. Then add the desired applications as needed that will be saved to your Workspace dashboard. 

Click plus sign to add applications

11. Launch the desired application. 

Launch desired applications

 To Connect To Your Work Computer

NOTE: You MUST know your computer name and your computer must be powered on. If you need help finding your computer name, click here

1. Click on the "Remote Desktop" app under Apps.

Click Remote Desktop

2. The "Remote Desktop" app will launch.

Remote Desktop app launch

3. Enter your computer name and click Connect.