Manager's Toolkit

Training & Development

Our goal is to provide University managers with the resources and tools to effectively and efficiently leader, motivate and develop their employees.


Training Offered by Optum / Here4TN


Manager Resources - Optum offers the following for managers.  Quick handouts include Take Charge at Work.

Critical Incident Response Service - When something sudden or traumatic happens in the workplace, it’s important to take steps to ensure your workplace’s safety and the employees’ mental health. The professional crisis services of a Critical Incident Response Service (CIRS) help employees manage their feelings and can have a very positive impact on morale and productivity.

Supervisor Manual - A manager’s work can be challenging. Get practical tips and strategies for managing a variety of situations that will help you maintain a positive, productive work environment.

Training Programs - Please complete the Training Request Form if you wish to schedule trainings from the catalogs.  Please write in 'Tennessee State University' in the COMMENTS section of the request form.  

Here4TN offers interactive and professionally delivered training programs on a variety of topics related to workplace issues and work-life balance. Delivered by Optum’s Training Department, these training sessions include:

  • Professional development programs
  • Consultation services (to learn which training programs are most appropriate)
  • Onsite Trainings
  • Webinars

Training Catalog - Review available training programs to include addressing performance concerns and team building.

Diversity & Inclusion Supplemental Catalog - Review available training programs to include creating a respectful workplace for all and preventing bullying.



webpage contact:
The Office of Human Resources