Web Technical Support Log

Created by Phil Yan, Webmaster at TSU Library

Ticket #        
Time-In Time-Out Requested by   
Dept                     
Solution                                           
Comments                                        
URL                                                 
0729201301 07/29 07/29 Nancy Henthorne  Reference  Made updates Need to update web content of their section  /library/publicservices/interlibrary_loan.aspx
0729201302 07/29 07/29 Nancy Henthorne  Reference  Made the change Need to delete info  http://library3.tnstate.edu/library/Illiad/Service_Tips.htm
0729201303 07/29 07/29 Nancy Henthorne Reference Contact JSTOr Support, Clear history/cookies remote proxy error

http://0-www.jstor.org.sultan.tnstate.edu

0730201301 07/30 07/30 Vanessa Software Done Add New DB

http://www.librarymusicsource.com

0730201302 07/30 07/31  Kenerson  Dean Made change content /library/policies/circulation_and_reserves.aspx
0730201303 07/31 07/31 Phil Webmaster fixed bad URL http://0-solomon.bltc.alexanderstreet.com.sultan.tnstate.edu/
08012013 08/1 08/1 Kenerson MGNT Schedule Change update

/library/documents/August%202013%20Library%20Schedule.pdf
0805201301 08/05 08/05 Alvin G. MGMT updated New URL

http://search.alexanderstreet.com/vast
08072013 08/07 08/07 Joyce AW Lib created art page /library/avonwilliamslibrary/heard.aspx
08132013 08/13 08/13 Kenerson MGMT Updated Change /library/documents/August%202013%20Library%20Schedule.pdf
080782013 08/07 08/14 Kenerson MGMT Reformat Changed http://library3.tnstate.edu/library/milcat/databases_subject.htm
08142013 08/14 08/14 Joyce AW Lib Heard Bio Uploaded /library/documents/Darrell_Keith_Heard.pdf
08152013 08/05 08/14 Tec_C MGMT SearchBox Created

/library/index_2013_01.aspx

0816201301 08/16 08/16 Kenerson MGMT CONT update updated /library/generalinformation/staff.aspx
0816201302 08/16 08/16 Van Serials Typo Corrected /library/
08202013 08/16 08/20 Tec C. MGMT Lib Page/Nav Created www.tnstate.edu/library/mockup/mockup.aspx
0820201302 08/16 08/20 Tec C. MGMT Search Modify Modified  
08262013 08/26 08/26 Kenerson MGMT DB Addition Added http://library3.tnstate.edu/library/milcat/databases.htm
08282013 08/28 08/28 Kenerson MGMT WAM Statistics Update /library/generalinformation/web_access_management_Reports.aspx
0903201301 09/03 09/03 Kenerson MGMT Schedule update /library/
0903201302 08/15 09/03 Tec C MGMT Search Box Update /library/
0905201301 09/09 09/09 Alvin G. Trial DB Addition Added

http://library.morningstar.com/membership/setup.html

0905201302 09/05 09/20 Web DB Pages Create Migrate /library/
0906201301 09/06 09/20 Tec C MGMT Search Box Migrate /library/
0918201301 09/18 09/18 Circulation Barbara DB Down Network /library/
0910201301 09/10 09/20 Tec C MGMT Search Box IT Debug /library/
0930201301 09/30 0930 Van Trial DB Add New /library/
1001201301 10/01 10/02 Joyce Artists Add AW Art Page /library/
1004201301 10/04 10/04 BC Database Content Addition /library/
1007201301 10/07 10/07 Tec C MGMT DB Testing Tested /library/
1008201301 10/08 10/08 Tec C Debug DB URLs Fixed /library/
1009201301 10/09 10/09 Tec. C MGMT R Guides Updates /library/
1010201301 10/10 10/10 Tec. C M.K. Sultan Server Debug sultan.tnstate.edu
1010201302 10/10 10/10 AG Database Trial DB Update /library/
1010201303 10/10 10/10 M.K. Database Subject Addition

http://www.uspto.gov/patents/process/search/

10142013 10/14 10/14 MGMT Trial DB Update   /library/
10162013 10/16 10/16 MGMT Databases Debug   /library/
1018201301 10/18 10/18 Tec C Search Box Testing Tested /library/mockup2/all.aspx
1024201301 10/24 10/24 MGMT Databases Addition Added /library/
1028201301 10/28 10/28 MGMT Web Debug fixed /library/
11012013 11/01 11/01 MGMT Database Cookie Fixed /library/
11062013 11/06 11/06 MGMT DB Debug URL Browser /library/
1112201301 11/12 11/12 Tec. C Testing Web Front OK /library/
11152013 11/15 11/15 Langer NetAdvan URL Error Browser Issue /library/
1119201301 11/19 11/19 MGMT DB Debug Scifinder Changes /library/
1120201301 11/20 11/20 MGMT III Scifinder Consult /library/
1121201301 11/21 11/21 AW Art pictures edited /library/
1122201301 11/22 11/22 AW Art bio uploaded /library/
1126201301 11/26 11/26 Van Trial DB Addition Added /library/
1126201302 11/26 11/26 Joyce Art AW Adjust Adjusted /library/
1126201303 11/26 11/26 Murle Animation Add Added /library/
               
               





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