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Password Information

 

FIRST-TIME COMPUTER USER AT TSU
OR RETURNING STUDENT


Password Reset


STEP 1 – RETRIEVE YOUR "T NUMBER" (TSU ID#) AND TEMPORARY PASSWORDS

NOTE:  If you are not an on-campus student, you must call 615.963.7777 for your initial password setup.

  • Visit www.tnstate.edu/mytsu and click "Retrieve Username & T-Number".
  • Enter your personal information and click "Submit".

    Your temporary passwords for TSU systems will be displayed.
  • Note the temporary password & use it to register your account below.

STEP 2 - REGISTER YOUR ACCOUNT

If you're a first-time user at TSU you must register your account. 

Sign in to "Edit my Password Profile" below with your temporary TSU Windows username and password and register answers to three security questions.

RULES FOR SECURITY ANSWERS:

-Do not use commonly known information for your answers.
-Answers are space and punctuation sensitive.
-Use unique answers for each question.

Edit my Password Profile

After registering your account (editing your profile), use your temporary password to make a new password:

Change my Password

 


NEED HELP?
Check out the tutorials!  -- Password Manager Tutorials


 

NOTE: MyTSU account passwords are not reset on this webpage.  Please reset them by emailing the Help Desk.

RESET PASSWORD
(Used for Windows, Live Mail, Network, Wireless, and eLearn)

NOTE: If you've never set your Password Profile, you must do that first before you can unlock your account.  Perform "Edit my Password Profile" below first.

 


NEED HELP?
Check out the tutorials!  -- Password Manager Tutorials


 

 



HOW TO CREATE A CORRECT PASSWORD

Passwords must follow these rules:

  • 8 characters in length,
  • include at least one uppercase letter,
  • one lowercase letter,
  • and one numeric digit

Example: Xx9wwwwL


TSU Password Policy (effective 12/1/2011)

 

STILL CAN'T LOGIN?

Contact the Help Desk.

 

 

 

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