Dynamic Forms
Login Help
WHAT'S YOUR ISSUE? |
For Employees - Can't Login to Sign a Form?STEPS TO TAKE -- NOTE: it's VERY IMPORTANT to do the following steps in the order they appear. FIRST, you cannot use TSU's regular wi-fi to access the TSU forms system, Dynamic Forms. If you're using TSU's wi-fi, use a hard-wired PC instead. How to check if my PC is using wi-fi >> How to check if my Mac is using wi-fi >> SECOND, are you clicking the correct link on the email you received? See below, if you're an employee, you must click the 2nd link (this only applies if the email you received has a 2nd link on it, of course).
THIRD, check to see what your email address really shows as in Outlook. To do this check, start a new email in Outlook and type your name into the TO field & see what email appears under your name (as this image below illustrates).
In Outlook, if your email is a student email, immediately issue a tech support ticket here , asking them to update your email address to be an employee email address in the TSU email system. And proceed through the following steps. THIRD, If you have changed your TSU password recently, you may need to reboot your computer, because the forms system uses that login and it may need to re-sync. FOURTH, ask the person who completed the form what email address is showing on the form for you. And if it is your old TSU email address. or your student email address, a personal email address, or an incorrect/misspelled email address, ask the person to issue a totally new form, using your CORRECT/CURRENT TSU employee email address. IF YOUR EMAIL ADDRESS IS CORRECT ON THE FORM (IE. IS NOT A STUDENT EMAIL ADDRESS AND NOT A PERSONAL EMAIL ADDRESS), PROCEED -- FOR LOGGING IN, DO NOT ENTER YOUR EMAIL ADDRESS! IF YOU'RE STILL HAVING ISSUES, DO THIS:
NO, I'M STILL UNABLE TO LOGIN & SIGN THE FORM:
YES, I WAS ABLE TO LOGIN, BUT MY FORM IS NOT SHOWING |
For Employees - Able to Login, but CANNOT View or Sign FormFIRST, ask the person who completed the form what email address is showing on the form for you. And if it is your old TSU email address. your student email address, your personal (non-TSU) email address, or an incorrect/misspelled email address, ask the person to issue a totally new form, using your CORRECT/CURRENT TSU employee email address. SECOND, if the Form Requestor confirmed that they inputted your current TSU email address onto the form, do the following -- 1. Click this link ...and login directly to Dynamic Forms with your TSU username. 2. Click "My Forms" and choose "Pending Forms". 3. Do you see your form listed? If so, click "Action" and "Complete Form". If not, click the person-icon (upper right), choose "Update Profile", and see what email address you are logged in as. |