Residence Hall Technology Resources Guide
| Services Available | Equipment to be furnished by resident to access basic services | Optional Equipment | Loss of Services/Problems | Notes |
|---|---|---|---|---|
| Telephone | • Basic phone • 20 ft telephone cable • Cellular phone are also permitted. |
Answering machines | • Call the Help Desk at 615-963-7777 for assistance with service up the jack only • University personnel do not work on telephones. |
• Local phone service only. • Resident must select a long distance service plan through distance providers. |
| • Cable TV • 40+ channels including local channels |
• Cable ready television • 20 ft coaxical cable • All cables must be furnished by resident. |
• VCR • DVD • Video Games |
• Call the Help Desk at 615-963-7777 for assistance with service up the jack only • University personnel do not work on personal TV sets, VCRs, video games, or DVDs. |
• Premium channels are not available in the residence rooms. |
| Internet Access * | • PC running Windows XP 1GHz processor or greater, 1 GB or great RAM with a 140 GB or greater hard drive, a CD Rom drive, and Ethernet card • Or Macintosh running OS 8 or higher • All cables must be must furnished by resident. • Surge Protector is highly recommended. |
• Flat Screen Monitor • Printer |
• Call the Help Desk at 615-963-7777 for assistance with service up the jack only • University personnel do not work on PC or Macintosh systems. • Hardware failures may require paid assistance from the orginial supplier or local computer service organizations. |
• Most computers purchased new within the last 18 months should be more than adequate. • The equipment specification may not be the same as computers used in labs or special applications. |
* The University maintains computer labs throughout campus including the residence halls. Hours are posted in each residence. A University issued ID and password are necessary to access all computer labs. Assistance with IDs and passwords is available through the Help Desk. Go https://www.tnstate.edu/cit for more information on University computing resources for students.
Internet Service-Ethernet Configuration
| Ethernet Connection | Equipment to be furnished by resident to access basic services | Optional Equipment | Loss of Services/Problems | Notes |
|---|---|---|---|---|
| Ethernet Card for connection to a network jack in room | • 10/100 twisted pair Ethernet card and 10 base T-Cable (20' or longer) to connect the computer to the wall jack • Configure card for TCP/IP using DHCP (automatic) addressing • Use the operating system online help facility to assist with configuration. Search for "tcp/ip" for specific directions. • See website for further details: https://tnstate.edu/cit/NetworkConnectionGuide.aspx |
• A Hub to share two simultaneous connections to the single Ethernet connection in dorm rooms. • Hubs are sold in local eletronic and computer stores. |
• Call the Help Desk at 615-963-7777 for assistance up to the jack only. • May require scheduled appointment with University technician to investigate room jack. • Hardware failures may require paid assistance from local computer service organizations. |
• Ethernet cards are available for purchase at the Campus Bookstore. Installation must be performed by resident or resident designee. • General directions are provided on the University website at https://www.tnstate.edu.cit/NetworkConnectionGuide.aspx. |
| Ethernet card for wireless connection | • 802.11b compatible WiFi Ethernet card • Configure the Ethernet card for the TCP/IP protocol using DCHP (automatic) addressing and the wireless network connection set to "tsuwireless" • Use the operating system online help facility to assist with configuration. Search for "tcp/ip" for specific directions. • See website for futher details: https://www.tnstate.edu/cit/NetworkConnectionGuide.aspx • Configure card for TCP/IP using DHCP (automatic) addressing • Use the operating system online help facility to assist with configuration. Search for "tcp/ip" for specific directions. • See website for futher details: https://tnstate.edu/cit/NetworkConnectionGuide.aspx |
• Call the Help Desk at 615-963-7777 for assistance up to the jack only. • May require scheduled appointment with University technician to investigate room jack. • Hardware failures may require paid assistance from local computer service organizations. |
• Wireless cards are not sold in the Campus Bookstore. • Installation must be performed by resident or resident designee. • General directions are provided on the University website at https://www.tnstate.edu.cit/NetworkConnectionGuide.aspx. |