Multi-Factor Authentication (MFA)

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TSU Information Technology is dedicated to providing efficient, innovative technology services via the best security protection. In order to do so, we utilize an advanced method of protection known as Multi-Factor Authentication  (MFA). MFA keeps your university identity protected, safeguards academic data and secures your financial information if your password credentials are compromised by a hacker.

How MFA Works  

Essentially MFA is an authentication process that requires 2 factors of approved access to your MyTSU accounts or other online TSU services. The first factor is successfully entering your MyTSU username and password. Next, you will receive a notification from OneLogin on your phone (iPhone/Android) to accept or deny the authentication attempted. Once you click approve, you are successfully logged into your account. You will repeat this quick and easy process every time you need to access your TSU account.

MFA Registration

Enrollment with our OneLogin MFA system is required and also very easy to do. Please select one of the registration processes below that fit the type of MFA method that you will use. If you need any assistance please contact the Helpdesk at 615-963-7777 or helpdesk@tnstate.edu.

iPhone MFA Registration   

Please follow the steps in the link below if you have an iPhone. 

MFA Registration for iPhone

Android MFA Registration

Please follow the steps in the link below if you have an Android.

MFA Registration for Android

YubiKey MFA Registration

Please follow the steps in the link below if you do not have an iPhone or Android and received a YubiKey from TSU IT.

MFA Registration for YubiKey 

One-Time Password (OTP) Authentication

In the event that you do not have your phone or YubiKey and need access to your TSU account, please follow the information below on how to sign in with an OTP. 

One-Time Password (OTP) Authentication