Tech Help Desk | Technology Services

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Tech Help Desk

Office of Technology Services

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(Log in with domain username/password)

New Faculty and Staff

Activate account
Password Reset
Email
Voicemail

Accounts – Get Acquainted

Register for MFA

Technical Training (Banner, etc.)

Security and Passwords

Security Policy
Password Policy

Multi-Factor Authentication

How to Login to MyTSU

Existing Faculty & Staff

Dynamic Forms issue

Phones & Voicemail

How To Setup Online Meetings

Remote Access (Citrix) on PC or MacBook

Remote Access (Citrix) on iPad or Android

Tax Forms (how to access)

Technical Training (Banner, etc.)

Students

Dynamic Forms issue

ROKU Res Hall Setup
Technical Services
WiFi Troubleshooting

Res Hall Network Connection Guide

How To Register for Classes

How To Accept Financial Aid

Register for MFA

Request Technical Service

Submit a Work Order (Log in with domain username/password)

E-mail

Archive Emails
Email setup- iPad
Email setup Android
Reduce Exchange Mailbox

How To Repair Outlook on Your PC

Phone

Visit Telecom Services

Network

Wireless Network
Wireless Configuration
Virtual Private Networking

Network Connection Guide

Banner

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Internet Native Banner
Argos
Banner Tutorials
Banner Forms
Banner Password Reset (Log in with domain username/password)
Banner Fix

OTS Toolkit (Documentation and Intructions for the Resources OTS supports)

Computers, Printers, Software

Computer Lab Locations
Computing Tips
Printer Assistance
Purchasing Software/Equipment
Virus & Malware Protection

Events & Event Space

Reserve a Room/Venue

How To’s and Helpful Tips

Add Banner Java Exception

Clean Infected Computer

Remove Adware & Popups

Remove Toolbar from IE

Technical Training

Center for Teaching, Learning and Technology

Systems Training

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