Faculty & Staff Services | Technology Services

Faculty & Staff Services

Help with Computer, Email, Phone, Etc.

Computer / Device

Accounts (network, email, myTSU, eLearn)

• Initial Info
• Initial Setup
• Password Reset  (network, wireless, email, myTSU, eLearn)

MFA Setup

Banner Support

Citrix – see Work Remotely below

Computer Purchase

Computing Tips & Tricks

Forms – How to create online forms/surveys

Forms – OTS

IPAD -Sync Email to TSU Outlook Email

Labs & Lab Software

Multi-factor Authentication

Online Meetings – How to setup

Software

Work Remotely – Setup

• Remote Access (Citrix) on PC or Macbook
• Remote Access (Citrix) on iPad or Android
• Virtual Private Network (VPN)

Training (Dynamic Forms, Banner, etc.)

Web

Website (need a website or web help?)

Email (Outlook, Exchange)

Email Message to Entire Campus

IPAD – Sync Email to TSU Email

Meeting Invitations in Outlook

Outlook Tips

Remote Email – Access>>
(www.tnstate.edu/email )

Phone | Voicemail | Conferencing | Digital Signage

Visit Telecom & Digital Solutions

Help Desk

Place a Work Request