Contact Us | Technology Services
NEED TECHNICAL HELP?
Contact the Tech Help Desk at (615) 963-7777 or helpdesk@tnstate.edu.
Location: Temporarily located in McCord Hall Basement (enter on backside)
OTS Administration
Humanities Basement | (615) 963-7651
Areas of OTS
Administration |
| Sterlin Sanders Interim Chief Information Officer 615-963-2030 | ssande20@tnstate.edu |
| John Ray Financial Analyst II 615-963-7653 | rayj@tnstate.edu |
| Shirlean Toran Admin Assistant IV 615-963-7651 | storan@tnstate.edu |
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Apple Support
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Applications Support |
| Sylvia Saint-Alby-Hyeme Business Analyst 615-963-7686 | sstably@tnstate.edu |
| Jon Scott Smith Senior Programmer Analyst 615-963-7790 | jsmit301@tnstate.edu |
| Lauren Barry Programmer Analyst 615-963-7693 | lbarry@tnstate.edu |
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Cybersecurity |
| Li Bingdong Chief Information Security Officer 615-963-2565 | bli@tnstate.edu |
| Armando Mpembele Cyberinfrastructure Coordinator 615-963-5000 | ampembel@tnstate.edu |
| Jack McMillian Cyber Security Analyst jmcmil13@tnstate.edu |
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Network & Systems |
| Mark Lee Database Administrator 615-963-7651 | mbrow205@tnstate.edu |
| Lowell Burton Network Admin 615-963-1396 | lburton7@tnstate.edu |
| Ben Coleman Systems Manager 615-963-7655 | ben.coleman@tnstate.edu |
| Jason Rich Systems Admininistrator jrich7@tnstate.edu |
| Ounekham Senaphan Network Manager 615-963-2925 | osenapha@tnstate.edu |
| Dwayne Hurst Network Admin 615-963-7695 | hurst@tnstate.edu |
| Eric Joyce Network Admin ejoyce01@tnstate.edu |
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Help Desk |
| Kylen King Help Desk Technician 615-963-6216 | kking83@tnstate.edu |
| Binu Kumar Help Desk Technician 615-963-5757 | bbalakri@tnstate.edu |
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Lab & Classroom Support |
| William “Mike” Meads Manager of Classroom Technologies 615-963-7678 | wmeads@tnstate.edu |
| John Anderson Classroom Technician 615-963-7323 | janderson26@tnstate.edu |
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Telecom & Digital Solutions |
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User Services |
| John Burgher Project Manager 615-963-7688 | john.burgher@tnstate.edu |
| King David Manager Tech Services 615-963-1589 | kdavid@tnstate.edu |
| Tung Do Desktop Technician 615-963-2143 | tdo01@tnstate.edu |
| Jason Weatherford Computer Lab Technician 615-963-4990 | jweathe1@tnstate.edu |
| Pravalika Donavalli Desktop Technician 615-963-2185 | pdonaval@tnstate.edu |
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Web Support |
| Jordan Smith Temporary Webmaster 615-963-7680 | jsmit565@tnstate.edu |
| Brittany Lowen Web Developer 615-963-1598 | blowen@tnstate.edu |
Applications Support |
| Sylvia Saint-Alby-Hyeme Business Analyst 615-963-7686 | sstably@tnstate.edu |
| Jon Scott Smith Senior Programmer Analyst 615-963-7790 | jsmit301@tnstate.edu |
| Lauren Barry Programmer Analyst 615-963-7693 | lbarry@tnstate.edu |
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Cybersecurity |
| Li Bingdong Chief Information Security Officer 615-963-2565 | bli@tnstate.edu |
| Armando Mpembele Cyberinfrastructure Coordinator 615-963-5000 | ampembel@tnstate.edu |
| Jack McMillian Cyber Security Analyst jmcmil13@tnstate.edu |
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Network & Systems |
| Mark Lee Database Administrator 615-963-7651 | mbrow205@tnstate.edu |
| Lowell Burton Network Admin 615-963-1396 | lburton7@tnstate.edu |
| Ben Coleman Systems Manager 615-963-7655 | ben.coleman@tnstate.edu |
| Jason Rich Systems Admininistrator jrich7@tnstate.edu |
| Ounekham Senaphan Network Manager 615-963-2925 | osenapha@tnstate.edu |
| Dwayne Hurst Network Admin 615-963-7695 | hurst@tnstate.edu |
| Eric Joyce Network Admin ejoyce01@tnstate.edu |
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Help Desk |
| Kylen King Help Desk Technician 615-963-6216 | kking83@tnstate.edu |
| Binu Kumar Help Desk Technician 615-963-5757 | bbalakri@tnstate.edu |
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Lab & Classroom Support |
| William “Mike” Meads Manager of Classroom Technologies 615-963-7678 | wmeads@tnstate.edu |
| John Anderson Classroom Technician 615-963-7323 | janderson26@tnstate.edu |
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Telecom & Digital Solutions |
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User Services |
| John Burgher Project Manager 615-963-7688 | john.burgher@tnstate.edu |
| King David Manager Tech Services 615-963-1589 | kdavid@tnstate.edu |
| Tung Do Desktop Technician 615-963-2143 | tdo01@tnstate.edu |
| Jason Weatherford Computer Lab Technician 615-963-4990 | jweathe1@tnstate.edu |
| Pravalika Donavalli Desktop Technician 615-963-2185 | pdonaval@tnstate.edu |
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Web Support |
| Jordan Smith Temporary Webmaster 615-963-7680 | jsmit565@tnstate.edu |
| Brittany Lowen Web Developer 615-963-1598 | blowen@tnstate.edu |
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