Financial Aid Refunds

Step-by-step Process

To obtain a financial aid refund, please follow these five steps:

Step #1: Log into MyTSU and sign up for direct deposit under the "student tab."

1- Log in to "myTSU"
2- Select “Banner Services” tab.
3- Select “Student” tab.
4- Select the “Student Account” link.
5- Select “Refund Account Information” link. 

Step #2: Check your account at myTSU.tnstate.edu to see if you have a credit balance. Refunds will be processed daily beginning the date posted on the TSU website for financial aid refunds each semester. Students that have a credit balance on their registration bill from excess Financial Aid or other credits can receive a refund only after they confirm that they will be attending the term on myTSU. See Confirming Attendance.

Step #3: Contact the Bursar's Office if you believe you qualify for a refund, but the Web reflects that one has not been processed for you.  Keep in mind that some scholarships do not allow refunds and PLUS Loan proceeds in excess of fees are treated according to parents' instructions. Refunds will NOT be issued for financial aid that is in "estimated" status.






webpage contact:
Bursar