Password Tutorials

In Video Format

HOW TO

Change my password

Edit my profile

Reset my password

Unlock my account


 

HOW TO "EDIT MY PROFILE"

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HOW TO CREATE A CORRECT PASSWORD

Passwords must follow these rules:

  • 8 characters in length,
  • include at least one uppercase letter,
  • one lowercase letter,
  • and one numeric digit

Example: Xx9wwwwL


TSU Strong password policy (effective 12/1/2011)
http://www.tnstate.edu/cit/documents/policies/PasswordPolicy.doc


HOW TO "RESET MY PASSWORD"

Use this when you no longer know your current password. Your identity will be confirmed based on the security questions and answers you previously provided during the first-time-user registration process.

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HOW TO "CHANGE MY PASSWORD"
Use this when you:

  • currently know your password,
  • your account is active,
  • and you need to change your password before it expires.

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HOW TO "UNLOCK MY ACCOUNT"

Use this when you are notified that your account is currently locked out of domain or network resources. The link will confirm your identity based on the security questions and answers you previously registered.

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