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User Satisfaction Survey

See Survey Results

Your library is striving to meet your needs.  We need your input.  Please take time to answer the questions below and let us know how we are serving you.   Thank you.

All questions must be answered for a valid survey

Semester                                                     Year                         
(1) How satisfied are you with our book collections?     
(2) How satisfied are you with our periodical collection?  
(3) How satisfied are you with our online databases?  
(4) How satisfied are you with our services for off-campus users? 
(5) How satisfied are you with our access to Internet and other software applications?
(6) How satisfied are you with our services?
      Reference:       
      Circulation:  
      Interlibrary Loan: 
      Special Collections:  
      Digital Collections:   
      Government Documents: 
      Ask A Librarian: 
      Electronic Reserves: 
      Laptop Circulation: 
(7) How helpful is our staff?  
(8) How often do you use the library or call for information? 
(9) How often do you ask a librarian for help?  
(10) Are there other resources you would like the library to offer?
more periodicals (print) more periodicals (online) more books
more newspapers more computers more staffing
more microforms more online databases more electronic books
other (please list)  
(11) Your status           If you are a student, please list classification  and  major  
(12) Which TSU library are you evaluating?    
(13) Are you a Distance Learning Student?       Yes          No
(14) Please write your suggestions or comments about how we can improve our services to you.

 

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When you have completed the survey, type the word blue into the box above and then click the submit button. Thank you!

Estella R. Whitaker.
Copyright © 2001 [Tennessee State University Library]. All rights reserved.
Revised: May 12, 2008