Jo A. Hayes
Administrative Assistant IV
Jo A. Hayes is the Administrative Assistant IV in the Office of the University Counsel Office at Tennessee State University (TSU). Ms. Hayes is responsible for performing complex administrative functions in the Office of the University Counsel, with her primary duties centered on coordinating the receipt, routing, and filing of contracts submitted to the University Counsel's Office and conducting adequate follow up on contract routing and approval matters. She also greets and directs individuals visiting or calling the University Counsel and engages in communication with the campus community regarding University Counsel matters and researches policies, procedures and guidelines for University Counsel and staff.
Prior to her employment at TSU, Ms. Hayes worked at Meharry Medical College, Office of the Dean, School of Dentistry, as an Administrative Services Coordinator, where she served as Executive Assistant to the Dean and in other capacities. She has also held positions as Data Entry Clerk for Comdata Networks and Secretary/Receptionist for an Orthodontics private dental practice.
She attended Florida Institute of Technology, Major – Health Care Management; Nashville State Community College, Major – Personnel Management; and University of Tennessee-Nashville, Major –Office Administration.
Ms. Hayes holds several certifications including a Professional Development: Certificate – Legal Secretary, Columbia State University, Certificate of Achievement – Executive Certificate in Leadership and Management, Mendoza College of Business, University of Notre Dame; Certified Dental Practice Management Administrator (CDPMA), Dental Assisting National Board; and Business Secretary Diploma, Laural School for Professional Secretaries.