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Faculty and Staff Accounts

First Time Computer Users

STEP 1 – Retrieve your username and T-Number 

• Visit www.tnstate.edu/mytsu and click "Retrieve Username & T-Number".
• Enter your personal information and click "Submit".

STEP 2 - Contact the Help Desk at helpdesk@tnstate.edu or 963-7777 to receive your password

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Reset password

NOTE: MyTSU account passwords are not reset on this webpage.  You can reset them by emailing the Help Desk.

RESET PASSWORD (Used for Windows, Live Mail, Network, Wireless, and eLearn)

NOTE: If you've never set your Password Profile, you must do that first before you can unlock your account.  Perform "Edit my Password Profile" below first.

• If you want to add some security answers to your profile - Edit my Password Profile
• If you know your password, but need to change it – Change my Password
  
• If you forgot your password and have previously registered security answers – Reset my Password
  
• If you locked out your account due to invalid log-ins - Unlock my Account