Faculty and Staff Accounts

First Time Computer Users

STEP 1 – Retrieve your username and T-Number 

  • Visit www.tnstate.edu/mytsu and click "Retrieve Username & T-Number".
  • Enter your personal information and click "Submit".

STEP 2 - Contact the Help Desk at helpdesk@tnstate.edu or 963-7777 to receive your password

Reset password

NOTE: MyTSU account passwords are not reset on this webpage.  You can reset them by emailing the Help Desk.

RESET PASSWORD (Used for Windows, Live Mail, Network, Wireless, and eLearn)

NOTE: If you've never set your Password Profile, you must do that first before you can unlock your account.  Perform "Edit my Password Profile" below first.



webpage contact:
Help Desk